Rynmo Support

Help for Your Run Music.

Get help with Rynmo Plus, playback, metronome settings, account access, App Store subscription restore, data requests, or music feedback.

Email Support

Subscription Help

Restore purchases, manage Rynmo Plus, or understand the 14-day free trial and promo code flow.

Playback and Rhythm

Get help with BPM stations, music playback, metronome mix, or cadence feel.

Music Feedback

Report unclear beat, tempo drift, playback issues, or tracks that do not feel right for a run.

Account Requests

Ask for account help, data deletion, privacy routing, or help finding the right legal contact.

Send the Details. We’ll Help From There.

Include your Rynmo account email, iOS version, what you were trying to play, and what happened. For account deletion or privacy requests, include the email associated with your Rynmo account. Screenshots or short screen recordings help us troubleshoot faster.

Contact Support